IGP AND UN COLLABORATE TO GROW CRU FOR HIGH-QUALITY SERVICE DELIVERY


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IGP AND UN COLLABORATE TO GROW CRU FOR HIGH-QUALITY SERVICE DELIVERY

Establishing Offices for an Enhanced Complaint Response System in Enugu, Kano, Lagos, and the Rivers
The United Nations Office on Drugs and Crime (UNODC) is working with the Inspector General of Police, Ag. IGP Kayode Adeolu Egbetokun, NPM, Ph.D., to expand the Complaint Response Unit (CRU) and improve the quality of service delivery. The goal is to make justice and accountability more accessible to the public by establishing CRU offices in Enugu, Kano, and Rivers States, as well as by expanding the CRU office in Lagos.

In Nigeria, public complaints and concerns about human rights abuses, police misconduct, and other issues have been greatly helped by the Complaints Response Unit (CRU). In accordance with Section 131 of the Police Act 2020, the IGP is making great strides toward decentralizing and growing CRU’s presence around the nation with the kind assistance and cooperation of the United Nations. This expansion will greatly lower the obstacles that citizens must overcome in order to report issues, speed up the resolution process, and be in line with international best practices. It is an essential component of the IGP’s commitment to fostering a more accountable, transparent, and responsive policing system.

Consequently, the project would involve an outreach program whose primary objective is to develop effective strategies and modalities that will facilitate the expansion of CRU services to underserved rural communities and individuals with limited access. To achieve this, interactive town hall meetings in each of the four states, which will bring together 20 relevant stakeholders from these states as identified by the respective commands, have been scheduled. These sessions will provide a platform for open discussions and collaborations aimed at improving community-police relations and service quality. The town hall meetings will be held in Kano State on October 23rd; Lagos on October 25th; Rivers on October 31st; and Enugu State on November 8th, 2023.

The Inspector General of Police is unwavering in his dedication to fostering good community relations and making sure that the general public receives top-notch policing services, with a focus on resolving issues of professional misconduct and other types of transgressions. In order to improve policing, he calls on citizens of the affected states to work with the Nigeria Police to establish an effective complaint response process. He also assures them that the CRU will strengthen the government’s ability to address human rights violations and will foster accountability, transparency, and trust in the police force.

ACP OLUMUYIWA ADEJOBI, mnipr, mipra,
FORCE HEADQUARTERS,
ABUJA, FORCE PUBLIC RELATIONS OFFICER
October 23, 2023

 

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